in the clothing field, the development prospects of the underwear industry few investors, in order to better open lingerie stores, businesses are required from the fundamental needs of consumers as the starting point, according to their specific situations, provide personalized service, in order to gather more gas, to achieve long-term development of the shop. How do you manage different types of lingerie stores?
1. as the center of the consumer: the consumer choice of products have anti grasp and principle, will not easily change them for others. Often he is concerned about the clothes will be more interested in him, then the clerk should take the initiative to find a suitable size for him to try.
2. uncertain consumers: the consumer choice, sometimes because of this or what causes shilly-shally, should take the initiative to talk to the clerk, to understand the reason, stand in the other position for him to consider, propose, note the tone and content should be professional, and choose clear, don’t let the consumer more hesitant.
3. talkative consumers: consumers should talk less, listen more. Timely access to products to satisfy the requirements of. Don’t argue with his views. If the business is busy, it is polite to retire, immediately turned to the other guests in the same service, do not ignore him.
4. words less consumers: first careful observation, to determine their point of interest, and then take the initiative to talk about the advantages of professional products, pay attention to the language of simple and moving.
5. entanglement is not Qi consumers: first to listen carefully to the entanglement of reason, and then will take away from the store.
6.: you must believe in discerning consumer products is good, have an advantage, when consumers face discerning should be full of confidence, with the professional inspection more stringent standards to inform consumers, let them understand the quality of the products can withstand scrutiny.
manage lingerie stores to receive different types of consumers? Open the underwear store businesses will encounter different types of consumer groups, to win their trust and support, we should uphold the concept of personalized service to understand their different needs, provide more professional services. This is an important guarantee to gather back customers to ensure the smooth operation of the store.